Frequently Asked Questions
How does the Baby Hip Carrier relieve back, neck & shoulder tension?
The Comforting Baby Hip Carrier shifts your baby’s weight to your hips, easing pressure on your back, neck, and shoulders. With padded support and ergonomic design, it helps you carry bub more comfortably, whether at home or out and about.
How does the Baby Hip Carrier fit into my everyday life?
Whether at home or out and about, the Baby Hip Carrier helps keep your baby close and comforted giving you the freedom for those everyday life moments of coffee, calls, or cuddles.
Can the Baby Hip Carrier really replace my pram for daily use?
Yes! Leave the pram behind and enjoy pram‑free outings with ease. The Baby Hip Carrier slips on quickly for everyday outings while keeping your baby secure, soothed, and close - so you can bond on the go while your day flows naturally.
How easy is it to put on the Baby Hip Carrier?
Very easy! the Baby Hip Carrier slips on in seconds, so you’re ready for coffee runs or errands without the hassle of a pram.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.